While most hospitals’ IT priorities focus on achieving meaningful use and getting up to speed with ICD-10 (even though both have been moving deadline targets), there is another issue which is important to not only CIOs but to healthcare providers: having a strategy for mobile technologies. The following do not constitute a comprehensive list but represent five general areas that deserve consideration.
1. Always having the patient as the beneficiary of the technology. Adoption of technology, even if it benefits others (including healthcare providers), should ultimately benefit patients in some regard. This might be through convenience (certainly one determinant of patient satisfaction), cost, benefit to a caregiver or direct outcome. A patient might benefit if the technology is a cost-effective logistics or billing technology. It need not be directly related to patient care.
2. A commitment to an overall, long-term IT strategy must be a priority. Going mobile without a full commitment to IT in general will not succeed as either a strategic plan or technology initiative. Connectivity of mobile technologies with EHRs and other mobile technologies, easy usability within existing IT platforms and adaptability for future IT considerations are critical. Hospitals that have full-time CIOs with the support of CEOs will fare better at adopting a mobile strategy than those who have an EHR with limited connectivity capability and IT support.
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