EHR Failure a Lesson in Vendor Relations

See on Scoop.ithealthcare technology

Four Girard, Kansas banks banded together to finance implementation of a premier all-in-one EHR system at Girard Medical Center. After devoting more than a million dollars and 18 months towards EHR implementation, the CAH is suing its vendor. Girard claims that Cerner had hidden fees not agreed on in the original 2.9 million 5 year contract. Those fees include attendance-tracking, lab functions, and electronic billing, at an added cost of $100,000. When Cerner and Girard could not come to an agreement, Girard stopped payment after investing 1.2 million and Cerner abandoned the project. Without a functional EHR, Girard Medical Center is not able to pursue meaningful use reimbursement.


“Whether the fault for the failed project should rest on the big corporate vendor or the small hospital is unclear.”

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