E- Mails are a convenient medium for communicating in today’s times. Slowly they have started being adopted in healthcare and as research shows, the percentage of physicians using emails to communicate with patients has increased gradually over the past 5 years.
A lot of communication between a doctor and patient is best done physically.
Doctors need to see patients in person to accurately gauge the patient’s health and determine if a plan of care is being followed or whether changes in care are needed.
But …there are plenty of interactions that don’t require face-to-face communication and that can be more effective via email.
The presentation below contains information for clinics, hospitals and doctors to help them use Emails effectively with patients to improve Patient Engagement, Patient Satisfaction and Quality of Care