The benefits of mobile in healthcare are obvious. Physicians and nurses can avoid mistakes by knowing more about the patient when they’re asked to make a decision. Doctors can use tablets to educate patients on their conditions and treatment. In many cases the firms start by replacing volume of paper or paper based processes with mobile apps.
Let’s look at the example of RehabCare Group, a 28-year-old provider of therapeutic services based in St Louis. RehabCare is using smartphones and iPads to improve the patient care experience. The company built a custom cloud-based app on top of SalesForece.com to create a paperless patient preadmission and screening process.
Mobile devices support an immediate information transfer. RehabCare also uses the app to capture vital information at the point of care to provide better documentation. Mobile devices are now being used for other tests such as training for physical therapists and to show a patient’s family a map of the facility. By combining mobile, mobile device management and the cloud computing, Rehabcare has secure access to its data anytime. It also has its medical information integrated with its CRM system to prevent customer care issues.