Hospitals are embracing devices like iPhones and iPads to improve care and connect with patients.
When Henry Feldman wants to give a patient a quick tutorial on her gall bladder or hip joint, or explain the message behind a white blob on her X-ray, he pulls out his iPad and taps the screen to call up electronic records, test results and images, and massive reference resources in an instant. “I’ll sit on the side of the bed and show patients their imaging results, and then I’ll bring up a perfect drawing of the anatomy, sometimes in 3-D,” says Feldman, a hospitalist at Beth Israel Deaconess Medical Center in Boston. “And they really respond. I remember one patient saying, ‘Wow. This is the first time I’ve understood what’s going on.’ “